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Frequently Asked Questions


Q) Why does Shop for Delivery and Shop for Pick Up offer different items?

A) Our delivery warehouses are various and across many states so we can offer a much larger selection. When you Shop Store Pick Up, you are actually shopping in our original store that has the largest selection of Lumber, Moulding, and thousands of other items that are not available for shipment.


Q) Why doesn't Shell offer free shipping on many items?

A) We believe in offering the lowest prices possible. This means we don't inflate an items price to include what some other companies call "free shipping". This means that the higher the quantity you purchase, the more you save. We do not make money on our shipping costs, nor do we inflate the price of an item to offer "free shipping."